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    At SPS, we understand the importance of customer service. We are committed to providing customers with a professional, efficient and satisfaction-oriented service experience. Whether it is product consultation, technical support or after-sales service, we will go all out to ensure that every customer can feel our intentions and professionalism. SPS firmly believes that excellent customer service is the cornerstone of sustainable development of enterprises, and it is also the key to winning the trust and loyalty of customers.
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Services
Customer Satisfaction Surveys
Customer Satisfaction

The key inquiry direction of 2024 is the construction of the basic system of SPS customer service, so as to improve and improve to meet the development needs of customers. The early years were dominated by qualitative and open-ended questions.

This survey covers existing customers and excludes potential customers.

The survey covers customers around the world. The survey covers the management, middle and operational levels of each client.

This survey is conducted over a long period of time as an indicator of improved customer service. In principle, the survey will be held every six months and collected through interviews, websites, and WeChat mini-programs.

Questionnaires
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What kind of services would you like to see SPS add in the near future?
In terms of pre-sales service
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In terms of after-sales service
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What is the most important way to get SPS information?
When it comes to offsite support services, you would most like SPS to improve the following areas
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Each user who provides feedback will receive a souvenir.。
Website respondents, you can choose to remain anonymous or leave your organization and contact information, so that we can improve our services more targeted, thank you very much.
Within each issue of collected information, we will provide three prizes for high-quality for high-quality responses. You can leave your mailing and contact address and we will send it out by courier.
We sincerely listen to your suggestions and will provide feedback.
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Suzhou Precision System, Inc.
  • Tel: 0512-52066088
  • Business: info@sps-china.cn
  • Investor: ir@sps-china.cn
  • Recruitment: hr@sps-china.cn
  • Address: Building6, No.58 Tonggang Road, Bixi Street, Changshu Economic and Technological Development Zone, Suzhou
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